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Website Terms of Use

1. Introduction

This web page (together with the documents referred to within) tells you the terms on which you can make use of our website www.crediblefinserv.co.uk (our Website). Please read these Terms of Use carefully before you start to use our Website.


2. Acceptance of these Terms of Use

By using our Website, you are accepting and agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, please refrain from using our Website immediately. You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these Terms of Use and other applicable terms and conditions, and that they comply with them.


3. Other applicable terms

These Terms of Use refer to the following additional terms, which also apply to your use of our Website:


Our Privacy Policy www.crediblefinserv.co.uk/privacypolicy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our Website, you consent to such processing and you warrant that all data provided by you is accurate.

Our Cookie Policy www.crediblefinserv.co.uk/ privacypolicy which sets out information about the cookies on our Website.


Please note that all of our products and services are subject to separate conditions that govern their use. Where you take out a loan from us, the loan will be governed by the terms and conditions set out in the loan agreement.


4. Changes to these Terms of Use

We may revise these Terms of Use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we have made, as they are binding on you. Some of the provisions contained in these Terms of Use may also be superseded by provisions or notices published elsewhere on our Website.


5. Changes to or Website

We may update and change our Website from time to time to reflect changes to our services, our users' needs and our business priorities.


6. Accessing our Website

Our Website is made available free of charge. Access to our Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our Website at any time without notice. We will not be liable if for any reason our Website or any content on it, is unavailable at any time or for any period.
We may suspend or withdraw or restrict the availability of all or any part of our Website for business and operational reasons.


7. Account details

You must keep your account details safe. If you choose, or are provided with a user identification code, application number, password, or any other piece of information as part of our security procedures, you must treat such information as confidential and must not disclose it to any third party.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at info@crediblefinserv.co.uk


8. Acceptable use and website security

We are the owner or the licensee of all intellectual property rights in our Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

It is impossible to provide an exhaustive list of what constitutes acceptable and unacceptable use of our Website. In general, we will not tolerate any use of our Website which damages or is likely to damage our reputation, the availability or integrity of our Website.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our Website. You should use your own virus protection software.

You must not misuse our Website by knowingly introducing viruses or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer, or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of-service attack. We will determine, in our absolute discretion, whether your use of our Website is unacceptable and in this event, we may take such action as we deem appropriate.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, malicious code or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any material posted on it, or on any website linked to it. Please remember that e-mails are not secure unless the data contained in the email is encrypted. If you send your personal data to us via email, you do so at your own risk.


9. Information on our Website

The content on our Website is provided for general information only. It is not intended to amount to advice on which you should rely. It may be appropriate for you to obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Website.
Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete or up to date.


10. Call recording

To make sure our staff maintain high standards of service, and for training purposes, we may record or monitor some of our phone conversations with you.


11. Links to and from our Website

Whilst we retain the right to establish any hypertext links between our Website and any third party website at our discretion, you agree that you will not frame our Website on any other website or create any hypertext links or deep links between it and any third party website without our express prior written consent.
Where our Website contains links to other sites and resources provided by third parties, these links are provided for your information only. If you choose to use links displayed on our Website, which link to third party websites, then you will leave our Website (whether or not you realise that you are leaving). Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources. We exclude to the fullest extent permitted by law all liability that may arise in connection with or as a result of such external website material causing any damage, costs, injury or financial loss of any kind.


12. Our liability

Whilst we try to ensure that all information on our Website is accurate, no guarantees, representations or warranties, whether express or implied, are given that the content on our Website is accurate, complete, up to date or error free. Use of our Website is at your own risk.

To the fullest extent permitted by law, we hereby expressly exclude:


all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;

any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our Website or in connection with the access, use, inability to use, or results of the use of our Website, any websites linked to it and any materials posted on it, including, without limitation, liability for:

loss of business;

loss of income or revenue;

loss of profits or contracts;

loss of anticipated savings;

loss of data;

loss of goodwill;

wasted management or office time;

loss or damage caused to any equipment or software; or any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.


This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraud or fraudulent misrepresentation, or any other liability which cannot be excluded or limited under applicable law.


13. Uploading content to our Website

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our Website. We have the right to remove any material or posting you make on our Website at any time, if in our opinion such material does not comply with out terms and conditions, or for any other reason. You are solely responsible for securing and backing up your content.


14. Severability

If any provision of these Terms of Use (or part of any provision) is found by any court or other authority of competent jurisdiction to be invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed not to form part of these Terms of Use and the validity and enforceability of the other provisions of these Terms of Use shall not be affected.


15. Jurisdiction and applicable law

These Terms of Use shall be governed by and construed in accordance with the law of England and Wales and subject to the exclusive jurisdiction of the English courts.


16. Feedback

We consider enquiries and complaints to be a valuable source of feedback and use them to help improve our products and processes. You contact us:


by emailing: info@crediblefinserv.co.uk

over the telephone by calling: 02036758755

by writing to us at: Capital Finserv Limited t/a Credible Finserv, 86-90 Paul Street, London, EC2A 4NE.


17. Information about Capital Finserv Limited

www.crediblefinserv.co.uk is a website operated by Capital Finserv Limited. We are a limited company registered in England and Wales with company number: 10765922 and have our registered office at 86-90 Paul Street, London, United Kingdom, EC2A 4NE.